Refund Policy
Last updated: 3/6/2026
Unconditional Money-Back Guarantee
Users are entitled to a full refund within 14 days of purchase for any reason. If you are unhappy with your purchase for any reason, you are entitled to a full refund within 14 days of your initial transaction.
To initiate a refund, please contact help@paddle.com or our support team directly.
1. 14-Day Full Refund Window
We offer a comprehensive 14-day money-back guarantee. Our goal is to ensure you have a strategic advantage with our engine. If it does not meet your expectations, we respect your right to a full refund without any qualifiers or usage restrictions.
2. Process
Refunds are processed through our Merchant of Record. You can reach out to their support team directly or contact us at tsepomotsatse@gmail.com and we will facilitate the request immediately.